2020 – did it sink or soar?

  • By: Anna Choma

2020 was full of world-shifting events, but also in our team – AI healthcare company – some major things happened.

On the human side, it was a very difficult year. The pandemic basically changed the rules of the world around us overnight. As AI healthcare company, we switched to working completely remotely in a single day. And we have continued to WFH until today. Working from home, in isolation, is not an easy thing to do either from the perspective of an individual or from the perspective of an organization. We had to ask ourselves questions about who we are as a company, what creates our organizational culture, bonds us as people. And what helps us to avoid atomization, to remain a team. It seems that we have passed this test. Based on trust and understanding we have survived the most difficult moments. It’s turned out that teleconferences can also be casual chats. Online escape-rooms are a great thing, and drawing games work better online than IRL 😉

FPH as AI healthcare company is all about people

The people who make up Future Processing Healthcare, AI healthcare company, have really pulled it off. Despite many adversities, 2020 has been a good year for us. Click To Tweet Our RnD girls – Marlena, Ewa, Patrycja and Sabina – decided to end 2020 with a charity campaign for one of Social Welfare Homes in Gliwice. One call and all Future Processing Healthcare folks joined this fundraiser. Apart from purchasing loads of necessary cleaning and specialized hygiene products, the girls managed to prepare hand-made cards for elderly patients in the staggering number of over… 100!


As one of the initiators, Marlena, sums up the whole action: “Mobilization to help and commitment is a spark of hope that illuminates the darkness of the constant lockdown and lifts my spirits. I am very glad that we can give our good to people who have less opportunity to experience it on a daily basis.”

At the same time, we have grown as a team. 13 new people have joined in various parts of our organization. We are starting 2021 already with a team of 58 people! We hope to finally be able to meet everyone face to face. In March it will have been a year since this was no longer possible through covid-19.


In November, as we do every year, we underwent a large, company-wide employee effectiveness survey. The survey was conducted for us by an external company. Even apart from the turnout – which was 93% – the result surpassed the wildest expectations of HR specialists. We recorded the best result in the entire history of the company. 


Medical software development in AI healthcare company, what was it like?

However, this is not the end of the records. In August we conducted an NPS survey among our clients for whom we do medical software development. It is common knowledge that an average NPS score is 43. Which is generally considered a good result. Our customers gave us a total score of 88, which lashes us in top quartile. We are super proud that our efforts as AI healthcare company are recognized by them. Click To Tweet 

AI healthcare company – certification

Even before the wave of the pandemic spread around the world, we finalized the certification of our AI product. The product is dedicated to assisting doctors in the process of glioma diagnosis – Sens.AI (link). Marek wrote about our clinical evaluation some time ago (link). You may find the topic interesting. Additionally, our new R&D project has been positively approved by the National Center for Research and Development, allowing us to launch it at the very end of 2020. We will be working on more issues related to medical imaging, this time on cardio research. As with Sens.AI, we hope to assist doctors in the process of diagnosing atherosclerosis.

R&D in AI healthcare company

Cardiovascular diseases are undoubtedly the main killer causing the number of deaths comparable to all cancers in total. How many of them could be avoided by early and precise diagnosis? Medical software development in FPH as AI healthcare company is something by which we can actually make our mark.

In addition to our own rnd endeavors, we launched 3 R&D projects for our clients in 2020. We are fortunate to be working on super ambitious solutions that really make a difference in the world.

All in all it has not been a bad year, honestly not bad at all…


See the previous post by Anna Gębala: Intelligent Health AI 2020 – Impressions


About The Author

Anna Choma
Via communication, I build understanding and increase the effectiveness of sales and marketing projects. I am a doctor of humanities. I understand how to use culture and psychology knowledge in solving multifaceted issues arising when business and human goals come into contact. I support organizations in planning and conducting communication projects. I treat communication as one of the most important factors influencing delivering business results, but also organizational culture and company identity.